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About:
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In earlier site posts we highlighted our ongoing journey to create a lot more benefit for customers with our guidance working experience. In 2021, we invested in furnishing enhanced assist activities by escalating our staffing, accelerating our response situations, and also including dozens of educational methods to our support web pages so clients could get probably the most correct info on our products and services.
In our pursuit to provide buyers with the most trusted customer support working experience in crypto we have been thrilled to spotlight new live assistance choices for our customers.
In Q4 we began giving localized cellular phone support for retail prospects within the US, UK, Ireland, Germany, and Japan. If the concern is easy or complex, our trained specialists are prepared to enable. These new phone support choices increase to the Coinbase 1 aid which introduced in October 2021 and is obtainable to consumers in The usa 24/seven from a dedicated team, as well as the speediest respond to moments in crypto.
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